FaciliPulse resources ↗

Messaging and consent

Facility updates by SMS, email, and voice.

Last updated: September 16, 2026

What messages are for

Participating facilities use FaciliPulse to send updates for topics and channels a recipient selects, such as closures, maintenance, or area status. Message frequency varies with facility activity and selected topics. Message and data rates may apply.

Choosing to receive updates

Enrollment should identify the facility, Palm Technologies LLC / FaciliPulse as the platform, the selected message types and channels, and the applicable terms and privacy notice. Consent to SMS must be affirmative and is not a condition of purchase. Providing a phone number or importing a roster alone is not permission to send messages.

Stopping messages and getting help

Reply STOP to an SMS to opt out on that sending number. Use your facility’s preference screen to manage available topics and channels. Contact support@facilipulse.com for help. HELP keyword handling must be configured and verified on the sending number before launch.

Privacy

No mobile information will be sold or shared with third parties for promotional or marketing purposes. See the Privacy Policy and Terms of Service.

For facility administrators

Keep evidence of the actual consent workflow, including the disclosure shown and the recipient’s selection. Test opt-out and help behavior before sending. This information page is not an enrollment form and does not itself collect or prove consent.